Theme
Systems & Operations
How organizations actually run.
Every product lives inside an operating model. This theme is the work where I studied how organizations move goods, coordinate decisions, manage risk, and keep the lights on — from Walmart’s supply chain to cloud-infrastructure patterns and project-delivery discipline.
Essays
Leveraging multiple machine learning models to gain insights into evolving customer behavior during the transition to a post-pandemic new normal
Dec 8, 2022
Pandemic-era signal in consumer data: what Peloton's rise and reversal reveal about subscription retention when behavior snaps back.
How Walmart became a force for low prices through operations management and the supply chain challenges it faces post-pandemic
Jul 11, 2021
How Walmart turned operational discipline — logistics, supplier power, technology — into a durable low-price engine.
How the Apple Newton’s failure formed a foundation for the iPhone’s market success.
Jun 20, 2021
Reading the Apple Newton not as a failure but as the groundwork that made the iPhone commercially possible.